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The warranty on all our complete boards is 6 month.
Warranty for complete electric skateboards with battery:
The warranty covers defects that have already ocurred during delivery or normal use. The warranty does not cover, for example:
Warranty on accessories/spare parts:
You will always have 1 year warranty on all our accessories/spare parts except the motor controller where specific warranty conditions apply. The warranty applies to normal usage.
Motor controller (BioX):
The warranty covers that the unit works on delivery and against manufacturing defects. You are responsible for how it is handled with the right voltage and current.
Contact us at: info@bioboards.se and describe your issue as thoroughly as possible. Please attach pictures of your issue and tell us your order number, also tell us when and how your issue arose.
We see ourselves as a pretty nice company and of course we will try to help you even though your warranty has expired. You may however need to pay for shipping, workhours and material costs. If we are able to help you remotely with troubleshooting and help you won’t get charged anything for our service.
Contact us at: info@bioboards.se and describe your issue as thoroughly as possible. Please attach pictures of your issue and tell us your order number, also tell us when and how your issue arose.
From receiving your skateboard, we will repair it and return it within 14 working days